Emma Hartley
Lucas Silva
Sofia Rossi
Raj Mehta
Ahmed Hassan
Hotel Aurelia
Olivia Bennett
One inbox for everyone
Every customer in one list. See who has each chat, what’s waiting and what’s done.
Open a long chat and Summarise catches you up in seconds.NewAssist: AI that drafts, translates and sums upThe WhatsApp inbox
The WhatsApp inbox
that helps you reply.
A shared inbox for your team, with AI that drafts answers from your prices, translates customers and catches you up. Your team decides what’s sent.
- No sign-up for the demo
- Keep WhatsApp on your phone
- A person always presses Send
Made for businesses that live on WhatsApp
- Florists
- Clinics
- Property agents
- Tuition centres
- Bakeries
- Travel & umrah agents
- Salons
- Online shops
- Caterers
- Car workshops
- Boutiques
- Event planners
Sound familiar?Too many chats.
Too many chats.
Too few hands.
Customers expect an answer in minutes, in their language, at any hour. A small team can’t type that fast, and the shop phone can only be in one pocket.
- 01They pile upFifty chats before lunch, and the same five questions in most of them.
- 02Every answer typed by handPrices, delivery fees, opening hours: on a phone keyboard, again and again.
- 03Some you can’t even readA message in Polish, a voice note from a noisy train, a long chat someone else started.
Share the work. Let Assist write the first draft.
How it works
Up and running before your coffee’s cold.
- 01
Sign up with your email
We send you a code. No password to remember.
- 02
Scan the QR code
On the shop phone, open WhatsApp → Linked devices and scan. Just like WhatsApp Web.
- 03
Invite your team
Add your staff by email and choose what each one can see and do.
Bring your recent chats along, or start fresh. Your phone keeps working as before.
ProductEverything a team inbox needs.
Everything a team inbox needs.
With Assist in every part.
The shared inbox your team runs the shop from, and AI that helps at each step. A person always decides.
Chats hand themselves out
New chats go to whoever’s online, in turn. Nobody grabs, nobody misses.
Assist suggests the label, priority and team from the chat.Nobody waits too long
Set reply targets. Chats turn amber, then red, and the right person gets a nudge.
Suggest a reply drafts the answer, so the targets are easy to hit.Notes only your team sees
Talk about a chat inside it. @mention a teammate to pull them in.
Summarise writes the handover note: what’s agreed, what’s still open.Reply in a keystroke
Type / for saved replies with the customer’s name filled in. Macros do five steps in one click.
When Assist drafts a reply, it uses your quick replies’ prices.Know how you’re doing
First reply times, busiest hours, and how each teammate is doing.
See how many replies each person wrote with Assist.Customers rate every chat
A one-line survey after each chat. A low score alerts you right away.
In your pocket too
Install it on any phone from the browser. Get a buzz when a chat is yours.
Read a voice note as text when you can’t play it out loud.Away when you’re closed
Greet new customers, and tell late-night ones when you’ll be back.
All your numbers, one inbox
Shop, wholesale, another branch: each number with its own team.
Customer memory stays with each customer on every number, and Assist reads it.Connects to your tools
Webhooks for Zapier, Make and n8n, a REST API, and your own AI assistant through MCP.
And all the small things that matter
- Labels
- Search every message
- Snooze
- Macros
- Automation rules
- Voice notes
- Reactions
- Forward
- Location & contact cards
- Contacts & CSV import
- Saved views
- Teams
- Roles & permissions
- Activity log
- Auto-close
- Signatures
- ⌘K & shortcuts
- Business hours
- English · Malay · Indonesian · Arabic
AssistAI that helps your team.
AI that helps your team.
Never talks for it.
Assist reads the chat, then drafts, polishes and translates. A person always presses Send.
Hey, could you make something like this? Budget around £50Draft by Assist
Hi Lucas! Yes 😊 White hydrangea, gypsophila and eucalyptus, £48. Ready in 2 hours.
Sendhi kasia all ready for saturday, the driver will text u when hes 15 min away. any probs just msg me 🙂
Make it friendlyDraft by Assist
Hi Kasia! Everything’s ready for Saturday 🌸 The driver will text you when he’s 15 minutes away. If anything comes up, just message me 🙂
SendDzień dobry! Czy mogą Państwo dostarczyć bukiet do Ealing w sobotę rano? To na 80. urodziny mojej babci 🌸
Polish → English
Good morning! Could you deliver a bouquet to Ealing on Saturday morning? It’s for my grandmother’s 80th birthday 🌸
Summarise · 42 messages · 3 weeks
- Olivia from Bennett Weddings wants 20 bridesmaid bouquets and a bridal one, in white and soft blush.
- At The Orangery, Kensington, on a Saturday two weeks away. Quote #Q-0217: £800 in all.
- Waiting for the couple to confirm. Sarah is holding the date until Friday.
Where do the flowers go, and by when?
Assist
To her mum’s, 22 Canonbury Square, London N1, before 5pm on Saturday.
0:06
Voice notes to text
Hiya, have you got any sunflowers in today? I’d love to pick some up tomorrow afternoon.
Nothing reaches a customer until a person presses Send.
- Works in English, Malay, Indonesian, Arabic and more
- Remembers what returning customers told you
- AI credits included every month
Live demoDon’t take our word for it.
Don’t take our word for it.
Run the shop for a day.
Open a real copy of the app, already full of chats. Reply to a customer and they’ll answer back.
- Your own private copy
- Assist already on
- Customers reply to you
- Deleted after 24 hours
CompareMore than the app.
More than the app.
Simpler than the big platforms.
| WhatsApp Business app | Close | Big API platforms | |
|---|---|---|---|
| AI that drafts replies from your prices | No | Yes | Sometimes |
| Read any customer in your language | No | Yes | Sometimes |
| Summaries of long chats | No | Yes | Sometimes |
| Your whole team answering at once | A few devices | Yes | Yes |
| Each chat given to one person | No | Yes | Yes |
| See who replied, and how fast | No | Yes | Yes |
| Keep using WhatsApp on your phone | Yes | Yes | Not always |
| Approval from Meta | Not needed | Not needed | Needed |
| Time to set up | Minutes | 5 minutes | Days to weeks |
Pricing
Free while we’re in early access.
Every feature, no card needed. Plans in your currency (RM, Rp, SAR, US$) come before early access ends, with plenty of notice.
- Shared inbox, assignment and teams
- Several WhatsApp numbers
- Assist, with AI credits every month
- Reports and customer ratings
- Saved replies, macros and automation
- Phone app with notifications
- Webhooks, API and MCP
- English, Malay, Indonesian and Arabic
You stay in chargeYour chats, your call.
Your chats, your call.
Your data stays yours.
A person presses Send
Assist only drafts and shows things on your side. Nothing reaches a customer until someone on your team sends it.
Off until you turn it on
Assist starts switched off. The owner turns it on, and roles decide who can use it.
Your facts, or a blank
Replies come from your prices and saved replies. What it doesn’t know, it leaves as a [blank] to fill.
Export everything
Download all your chats, contacts and files whenever you like.
Delete means deleted
Close your workspace and everything is erased for good.
Made for replying
Not for bulk messages. Daily limits on new chats keep your number safe.
FAQ
Questions, answered.
Does the AI reply to customers by itself?
No. Assist drafts, rewrites, translates and sums up on your side. A message only goes to a customer when someone on your team presses Send.
Do I need the WhatsApp Business API, or approval from Meta?
No. You link your number by scanning a QR code with WhatsApp on your phone, just like WhatsApp Web. No forms and no waiting.
Can I still use WhatsApp on my phone?
Yes, as before. Messages you send from the phone show up in the inbox too, so the team sees the whole conversation.
Where does Assist get its answers?
From the chat, your business profile (what you sell, prices, delivery, hours and anything never to promise) and your quick replies. If none of them says, it leaves a [blank] for you to fill.
Which languages does it speak?
The app is in English, Malay, Indonesian and Arabic. Assist writes in the language the customer used, mixed Malay and English included, and translates between almost any two languages.
What does the AI cost?
Assist comes with credits every month, and it’s included in early access. If the month’s credits run out, Assist pauses until the 1st; the rest of the inbox keeps working.
Can my number get banned?
WhatsApp bans numbers that send spam. Close is made for answering your own customers, not for bulk messages, and it limits how many new chats a number starts each day.
What happens to my data if I leave?
Export everything in one download, then delete your workspace. After a short grace period, it’s gone for good.
Is Close made by WhatsApp?
No. Close is an independent product, not affiliated with WhatsApp or Meta.